Refund & Return Policy

At Handsmagic, we are dedicated to delivering top-quality products that meet your expectations. If, for any reason, you are not completely satisfied with your purchase, we have clear and transparent guidelines for returns and refunds.

Return Policy

We pride ourselves on delivering premium quality products. All sales are final, and unfortunately, we do not accept returns under any circumstances.

Exceptions:
If you receive a damaged or defective item, please get in touch with us within 48 hours of delivery, providing photos of the issue. We will review the case and offer a suitable resolution, such as a replacement or store credit.

For concerns, feel free to contact our support team at:
📧 Email: wecare@handsmagic.com

Refund Policy

At Handsmagic, customer satisfaction is our priority. We offer refunds under specific conditions to ensure a fair and transparent shopping experience.

Refund Eligibility

Refunds are provided only in the following cases:

The product is damaged or defective upon arrival.

The order was incorrect or incomplete due to our mistake.

Refund Process

To request a refund, please:

Contact us at wecare@handsmagic.com within 48 hours of receiving your product.

Provide clear images or video proof showing the defect, damage, or issue.

Once verified, we will process your refund as per your preferred method.

Refund Methods

Customers can choose from the following options:

Original Payment Method: Refund credited to the original transaction source.

Store Credit: Refund amount added as credit for future purchases.

Exchange: Replacement product sent instead of a refund.

 Refund Processing Time

Refunds will be processed within 2 to 7 business days after approval. The actual refund time may vary depending on your payment provider.

Partial Refunds

In some cases, a partial refund may be issued based on the level of damage or defect.

Contact Us

For any refund inquiries, feel free to contact us:

📍 Address: Agri Gropro, Patuaha, Saharsha - 852201, Bihar, India
📞 Phone: +91 93040 35093
📧 Email: wecare@handsmagic.com