Privacy Policy

Last updated: February 22, 2025

This Privacy Policy describes how HandsMagic (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from handsmagic.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions, and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site, your device information, browser information, your IP address, and other details regarding your interaction with the Services.

How We Use Your Personal Information

We use your personal information for various purposes, including:

  • Providing Products and Services: To process your payments, fulfill your orders, manage your account, and facilitate returns and exchanges.
  • Marketing and Advertising: To send promotional emails, display advertisements, and tailor our Services.
  • Security and Fraud Prevention: To detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity.
  • Communicating with You and Service Improvement: To provide customer support and enhance our Services.

Cookies

We use cookies to enhance your browsing experience, track usage patterns, and provide personalized services. You can manage your cookie preferences through your browser settings.

How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

  • With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, customer support, fulfillment, and shipping).
  • With business and marketing partners for promotional activities.
  • When you request or consent to the disclosure of certain information.
  • To comply with legal obligations and protect our rights and those of our users.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing them with your personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us to request deletion.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no security system is impenetrable. We retain your data as necessary to provide Services and comply with legal obligations.

Your Rights

Depending on your location, you may have rights such as:

  • Right to Access: Request access to your personal data.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request correction of inaccurate data.
  • Right of Portability: Request a copy of your data.
  • Restriction of Processing: Request to limit how we use your data.
  • Withdrawal of Consent: Withdraw consent where applicable.
  • Managing Communication Preferences: Opt out of promotional emails.

To exercise your rights, contact us using the details provided below.

Complaints

If you have complaints about our processing of your personal information, contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Users

If we transfer your personal information outside your country, we ensure it is protected under appropriate legal frameworks.

Contact Us

If you have any questions about our Privacy Policy or your personal information, contact us at:

📧 Email: wecare@handsmagic.com
📍 Business Address: Agri Gropro, Patuaha, Saharsa - 852201, Bihar, India
📞 Phone Number: +91 93040 35093
GST Number: 10FOLPK2639H1Z0
LIC No: 10424999000219